AgentPost
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Social inbox

One inbox for comments and DMs across every platform you post to

Comments, replies and direct messages from Instagram, Facebook, TikTok, WhatsApp and more land in a single inbox, sorted by brand.

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inbox — unread · Riverside Coffee Co.
Instagram DM@jmartin_pdx — "are you open on Presidents Day?"
Facebook commentL. Ford — "the oat milk cortado was amazing!!"
WhatsApp+1 503 555 0198 — catering order question
TikTok commentflagged: "waited 40 min, refund?"
4 open · 1 flagged · avg reply time 3h 20m this week

What it does

  • ·Comments and DMs from all connected platforms in one thread list, tagged by platform
  • ·Assign a message to a teammate and mark it resolved so nothing gets answered twice
  • ·Saved replies for the questions you get every week ("what are your hours", "do you deliver")
  • ·Flags a message as needing attention if it contains words like "refund" or "complaint"
  • ·Full history per customer handle, so you can see they messaged you last month too

How it works

  1. Step 1

    Each platform's messaging API (where the platform offers one) streams comments and DMs into AgentPost.

  2. Step 2

    Messages route into one list, tagged by brand and platform, with keyword flags for urgent ones.

  3. Step 3

    You or a teammate reply from the inbox — it posts back through the same platform's API.

What it doesn't do

Not every platform gives third-party apps access to DMs — Discord and Telegram inbox support is server/bot messages only, not personal DMs, because those platforms don't allow it.

More features

Planner

A calendar that shows what's actually going out, on every platform

Agent

An agent that drafts next week's posts from what worked last month

Analytics

Analytics that separate reach from actual interest

Connect a brand and see this on your own accounts — free plan included.

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